RETURNS 

  1. We have a generous 7 day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, you can get it exchanged.
  2. Please initiate returns by emailing us at kathastudio55@gmail.com
  3. For International returns, the customer is responsible for sending the product back to our store in India. 
  4. We will issue a refund back in the form of store credit that can be used for future purchases on our website (after deducting shipping and payment processing charges). 
  5. Payment processing fee are 5% of the order value (with a minimum fee of $5 USD). These are deducted from the refund as payment processing fee. 
  6. For returns within India, the customer will be responsible for shipping the product to our warehouse. 
  7. The store credit will have validity of 1 year. Incase the store credit is not used in 1 year, it will be expired and can not be renewed.
  8. Store credit will be issued for the full product price paid by the customer.
Please note that the following products shall not be eligible for return or exchange:
  • Any product that exhibits physical damage to the product or is not in the original condition
  • If the product is customized for you (e.g - lehenga with custom stitching or sarees with fall & edging, stitched blouses, etc)
  • 100% Pure Silk Saree and Jewelry pieces are not eligible for return. 
  • Orders placed using store credit (either part or in full) are not eligible for return or exchange. Orders placed using store credit (either part of in full) are not eligible for any discounts.